1:45 PM-2:45 PM Sessions
The Golden Rule Reimagined: Inclusion, Empathy & Equity in Leadership
Speakers: Duvalier Malone, PHD and Jenna Carter
In a time when inclusion and empathy are more than just buzzwords—they’re essential—reimagining the Golden Rule feels especially urgent. Join us for a thought-provoking session led by the esteemed Dr. Duvalier Malone, who will explore the timeless wisdom of the Golden Rule—“Do unto others as you would have them do unto you”—and its powerful relevance in today’s workplaces and communities. Through the lens of leadership, Dr. Malone will challenge us to go beyond surface-level kindness and consider what it truly means to ensure no one is left behind. Following his keynote, the session will transition into a dynamic fireside chat, moderated by Jenna Carter, ALA NYC Chapter member and experienced leader in legal management. Together, they will dive deeper into how empathy, intentionality, and inclusive action can reshape the way we lead, collaborate, and build culture. Whether you’re a people leader, a team member, or simply someone passionate about making a difference, this session will inspire you to lead with both heart and purpose.
CLM®Application Credit: 1 hr (60 min) of Organizational Development
CLM® Application Credit for Functional Specialists: 1 hr (60 min) in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM® Recertification Credit: 1 hr (60 min) in the subject area of Human Resources Management (HR)
SHRM Activity 25-N4KC6
Unveiling the Hidden Value of Managed IT Services What You Didn’t Know—And Why It Matters
Speaker: Mathew Mendel
Step beyond the usual IT advice and discover the lesser-known realities of managed services that could shape the future of your law firm. In this eye-opening session, you’ll learn not just what managed IT service providers do, but the critical gaps and hidden dangers that many firms overlook—often until it’s too late.
Through a collection of suspenseful, Halloween-inspired case studies, Kraft Kennedy’s Caesar Rodriguez and Innovative Computing Systems’ Mathew Mendel reveal the behind-the-scenes risks that don’t make the standard checklist: from the silent vulnerabilities lurking in outdated systems, to unexpected compliance pitfalls that can cost your firm dearly. Attorney and COO Jude Travers-Frazier will connect these hidden dangers to essential business strategies, showing you how to turn potential threats into opportunities for resilience and competitive advantage.
Why does this matter? Because most firms believe their IT is “good enough”—until they become the cautionary tale. This session will arm you with insights your competitors don’t have and the right questions to ask your internal IT Dept or MSP, ensuring your firm’s technology foundation is not just secure, but strategic.
If you think you know managed services, think again. Join us to uncover what you’re missing and why knowing it could save your firm from a frightening future.
CLM® Application Credit for Functional Specialists: 1 hr (60 min) in the category Operations Management
CLM® Recertification Credit: 1 hr (60 min) in the Subject Area of Operations Management
Mental Health: Managing Through Challenging Times: When Unnamed Stressors Affect the Psychosocial Work Environment at Your Firm
Speakers: Barbara Kinter, Emergency Skills, Odessia Nicole Brown, LMSW, PLLC and Kathleen Caminiti
In this session, the panel will discuss best practices for managing one’s own mental wellness during times of destabilizing change, multilayered conflicts, and workplace demands that can contribute to an increase in mental health symptoms. The panel will highlight the importance of prioritizing one’s own mental wellness, maintaining professional boundaries, and communicating effectively in times of compounding, unnamed stressors.
Objectives:
1) Attendees will learn how prioritizing one’s own mental wellness is essential to well-adjusted leadership.
2) Attendees will be able to establish professional boundaries that help to mitigate high stress and increases in mental health symptoms.
CLM® Application Credit: 1 hr (60 min) in the category of Self Management Skills
CLM® Recertification Credit: 1 hr (60 min) in the Subject Area of Communications and Organizational Management
SHRM Activity 25-W6YHV