Administrative Manager Position
The Administrative Manager position will serve as the senior administrative professional responsible for the day-to-day management and coordination of all non-legal functions within the Firm. This includes oversight of operations, administrative HR functions, managing administrative staff, IT, office services, facilities, vendor management, and client experience-related quality assurance. The AM plays a vital role in ensuring the efficiency and consistency of internal processes, and that the business infrastructure supports the delivery of consistently high-quality legal services.
KEY RESPONSIBILITES
- Manage the administrative functions of the Firm, including billing
- Supervise administrative staff
- Support staffing efforts, hiring, training, and performance management
- Update and maintain all internal procedures to ensure consistent support throughout the Firm
- Lead the day-to-day business operations to ensure smooth, cost-effective functioning of the Firm’s administrative structure
- Uphold all Firm values and standards and monitor operational initiatives for performance and efficiency
- Oversee HR administrative operations including onboarding, benefits administration, and maintaining relevant documents
- Assist attorneys with administrative duties related to workflow management
- Oversee facilities, office space planning, equipment procurement, supply ordering, and maintenance for all office locations
- Act as internal liaison with IT providers to ensure continuity, security, and efficiency of systems
- Review and negotiate service agreements with vendors/suppliers, and be responsible for paying invoices
- Identify cost-saving opportunities without compromising quality
- Ensure that all attorneys receive consistent, timely, and high-quality support from all administrative personnel
- Be the steward of BLLLP culture
- Organizing events
- Facilitating internal communications
- Identifying ways to foster an environment of teamwork and the consistent delivery of excellence to clients
SKILLS
- Leadership
- Management
- People
- Process/Project
- High attention to detail
- Excellent organizational skills
- Strong interpersonal communication skills
- Ability to problem solve and excel in a high-pressure environment
EXPERIENCE
- Minimum of 5 years’ experience in a leadership/management position
- Minimum of 8 years’ experience working in a law firm
- Experience with managing HR administration
- Competence with all Microsoft applications such as Word, Excel, Teams, and Outlook
- Familiarity with law firm case management and document management software (experience with Clio, NetDocuments, and Lawmatics preferred)
- Experience with billing processes
- Strong working knowledge of intake process best practices
EDUCATION
- Bachelor’s Degree
- CLM designation a plus
HOURS & COMPENSATION:
This is an in-person position, reporting to the office in NYC or NJ M-F from 9-5. There may be some flexibility available on Fridays to work remotely.
Book Law LLP offers a competitive compensation package commensurate with experience, along with health insurance, PTO, and performance-based incentives.
SALARY RANGE: $95,000-$110,000
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