Lunchtime session: Law firms invest in technology. Firm administrators are responsible for whether it actually works. The 2026 US Midsize Law Firm Priorities Report—drawing on data from 274 midsize US law firm professionals—shows that digital progress isn't measured by the number of tools a firm has deployed. It's measured by whether those tools reduce the administrative burden that drives burnout, turnover, and operational risk. This session is built for the people who carry that responsibility. We'll look at what digital maturity means for firm administrators, how the connection between administrative burden and staff burnout is now quantifiable, and where the highest-impact opportunities to reduce friction already exist inside your firm, without adding complexity. Learn why digital maturity is a retention and governance issue, not just a technology roadmap, and how administrators are positioned to lead that conversation inside their firms. Understand how growth that outpaces operational infrastructure transfers its cost directly onto existing staff, and what operational readiness looks like before scaling headcount or practice areas.