Carolyn Humpherys is a recognized leader in innovation, AI adoption, and change enablement. She helps law firms and organizations turn generative AI and Microsoft 365 Copilot into practical, secure, high-impact ways of working by aligning strategy, governance, training, and user adoption.
With deep experience in the legal industry, Carolyn leads initiatives spanning AI strategy, AI readiness, prompt engineering, validation, executive enablement, Innovation Labs, and role-based training across AI applications and beyond. Her work focuses on helping organizations build confidence, accelerate adoption, and apply AI responsibly in ways that improve productivity, strengthen client service, and support business goals.
A frequent speaker, educator, and trusted advisor, Carolyn is known for translating emerging AI capabilities into practical guidance for legal professionals. She contributes to industry education, shares insights on responsible and effective AI use, and helps organizations modernize the way they work through thoughtful strategy, measurable enablement, and human-centered change.
AI is moving beyond one-off prompts. In this session, professional development leaders will learn how to build and manage a “boardroom” of specialized AI agents that can draft, research, review, and coach. Using the Agent Boss framework, attendees will explore which PD workflows are ready for AI delegation, how to create a first agent with no-code tools, and how to maintain the human oversight needed for quality and control. Participants will leave with a practical model, a working example, and clear next steps for applying AI across their PD function.
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